081 - UX That Ships - Better Project Launches Using OOUX with Philippe Fara
After leading a major gov site launch, Philippe Fara is back to share how OOUX helped him deliver better outcomes with less chaos. From mastering the ORCA Process to mentoring others, he spills the tea on scaling UX strategy, building confidence, and making complexity intuitive.OOUX LINKS:Check out Philippe's last appearance on the UX Level-Up Podcast!Admire Philippe's work on Renfrewshire.gov.ukJoin the waitlist for the Self-Paced OOUX Masterclass!Continue the conversation on the OOUX Forum!
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47:50
080 - OOUX and Jobs to be Done with Jim Kalbach
Jobs To Be Done meets Object-Oriented UX! Sophia and JTBD legend, Jim Kalbach, nerd out on frameworks, the magic of teaching to learn, and evolving your process. It’s a fun, honest convo about clarity, complexity, and cringey first diagrams. Enjoy! #UX #JTBD #OOUXLINKS:Check out the JTBD Toolkit!Connect with Jim on LinkedInJoin OOUX Foundations!Discuss this episode in the OOUX Forum!
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079 - (ORCA Series #11) - CTAs That Align Teams and Earn Trust - CTA Prioritization with Jake Zukowski
Jake Zukowski has worked as Vice President of Global Design and Research at HelloFresh, led design teams at Frog and Fjord (now Accenture Song), and contributed his expertise to innovative companies like Magic Leap, Microsoft, and Expedia. Today, he’s the founder and CEO of Cosmic Plumbing, where he creates professional astrology and tarot tools.In this episode, Sophia and Jake unpack CTA prioritization—how to balance user needs with business goals, why “contra CTAs” matter for ethical UX, and how to navigate tough stakeholder convos to build trust and deliver real, lasting value.LINKS:Connect with Jake on LinkedIn!Sign up for OOUX FoundationsJoin the waitlist for Cohort 12 of the OOUX Masterclass (Fall 2026)Continue the conversation on the OOUX Forum!
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078 - Bossy UX - Why I’m Calling BS on the Doom-and-Gloom Era
A viral LinkedIn post claims UX is “just battles and compromises.” In this episode, Sophia gets spicy about why that’s wrong. Tune in for a soapbox rant on why we shouldn’t settle for burnout culture — and how to reclaim UX as the world-changing craft it was meant to be.LINKS:Join Cohort 11 of the OOUX Masterclass! Doors close August 29th at 11:59 PM EDT!Follow Sophia on LinkedIn! Continue the conversation on the OOUX Forum!
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077 - (ORCA Series #10) - From Inheriting Strategy to Shaping It - Relationship Prioritization with Jake Zukowski
What if prioritizing relationships could boost your bottom line? In this 10th ORCA Series installment, Sophia is joined by former VP of design at Hello Fresh, Certified OOUX Strategist, and Cohort 11 Mentor, Jake Zukowski, to explore how ORCA’s Relationship Prio helps businesses build trust, create clarity around revenue objects, and design strategies that work for both users and businesses.LINKS:1. Join Cohort 11 of the OOUX Certification! Doors are open until Friday 8/29 at 11:59 PM EDT.2. Check out all the amazing testimonials for the OOUX Certification on OOUX.com/testimonials.3. Continue the conversation on the OOUX Forum!
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