Empathy is not the opposite of Stoic strength. It’s part of what keeps that strength from becoming coldness. In today’s episode, Ryan talks with Will Guidara, author of Unreasonable Hospitality, about why empathy is one of the most powerful skills a leader can build. They discuss why hospitality is really about making people feel seen, the Stoic idea of slowing down to speed up, the importance of not wasting adversity, and why we should never let someone else’s bad behavior pull us away from the person we want to be.
Will Guidara is a restaurateur, speaker, and the author of Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect and the new Unreasonable Hospitality: The Field Guide. He is the former co-owner of Eleven Madison Park, which earned three Michelin stars and was named the number one restaurant in the world.
Will’s work on hospitality has been featured in his TED Talk, The Secret Ingredients of Great Hospitality, and his book Unreasonable Hospitality was featured in the hit series The Bear.
📚 Pick up signed copies of Unreasonable Hospitality and the NEW Unreasonable Hospitality: The Field Guide at The Painted Porch: https://www.thepaintedporch.com/
👉 You can follow Will on Instagram @wguidara
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