Neill Brown, President of IPG Health on Impact, Experimentation and Creativity.
In this episode we have a spirited conversation with Neill Brown, President of IPG Health. Drawing on his globe-spanning career Neill shares his thoughts and insights on timely topics such as: how AI can help us focus on the ‘good stuff’, what drives the most impact in 2025 and how we can inject more creativity into the way we work.Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals.
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38:01
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38:01
Paul Tunnah, Author of Prescription for Success, on Why Outstanding CX is Good for Your Brand, Your Business and Your Customers
Everyone who listens to this show knows that outstanding customer experience is hard to achieve in healthcare—no matter who your customer is. Paul Tunnah's new book is a practical guide for improving customer experience and in this episode we dive deep into the tools and techniques he recommends for improving trust, adherence and outcomes.Prescription for Success is now available for purchase on Amazon: https://www.amazon.co.uk/Prescription-Success-Delivering-Exceptional-Pharmaceutical-ebook/dp/B0FD7858V8Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals.
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42:49
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42:49
Angela Thompson, Country President for Belgium and Luxemburg, AstraZeneca, Shares Insights from Around the World.
Our guest this episode has a circuitous route to her current role leading BeLuz for AZ. Time in Canada, Japan and in Global roles has informed her perspective and shaped her approach as she now leads two countries launching over a dozen new drugs in the next two years. In our conversation Angela shares that perspective and reflects on all that is to come.After you check out the episode, don’t forget to head to pharmabrands.ca to get your tickets for our June 17th Age of AI event in Toronto, before they sell out!Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals
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38:11
David Churchill, VP, Healthcare Business Strategy, Lemieux Bédard on Change, Challenge and the, "New and Different."
David Churchill’s career in healthcare sales, marketing and communications has been powered by curiosity and a lot of hard work. Over 20 years, and increasingly senior roles, in medical device, pharma and agency have given David a unique perspective that he brings to bear on his team and clients. In this episode he shares his perspective and passion as he tells his personal story, talks about what makes Lemieux Bédard different and gives us a peek into the future of healthcare marketing.After you check out the episode, don’t forget to head to pharmabrands.ca to get your tickets for our June 17th Age of AI event in Toronto, before they sell out!Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals
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43:54
Lita Glassman, President, LSD The Agency on Lessons Learned and the Power of Sticking to the Basics.
In a time when there is so much focus on the pace of technological change, it’s refreshing to hear Lita’s take on how impactful some of the basics are: great customer service, caring deeply, delivering on commitments, these are some of the pillars upon which she’s built LSD, The Agency. In this episode Lita shares stories from myriad stops on her 40 year journey in pharma.After you check out the episode, don’t forget to head to pharmabrands.ca to get your tickets for our June 17th Age of AI event in Toronto, before they sell out!Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals
The Canadian healthcare marketing industry is full of personal, impactful, and fascinating stories. The PharmaBrands Podcast is proud to celebrate these stories from people, brands, organizations and businesses who are making a difference. For more PharmaBrands content and experiences visit PharmaBrands.ca
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