Building Allergen Awareness: Turning compliance into customer trust
For the food and hospitality industry, allergen management is about more than meeting regulations. It is about safeguarding customers, strengthening reputation, and creating a culture that builds lasting trust.In this episode, host Patrick McNamara of Intertek Food Services is joined by Liljia Polo-Richards, founder of Allergy Companions. Sparked by her own family’s experience with severe food allergies, Lilia shares insights on how businesses can move beyond disclaimers and embed allergen awareness into their daily practices.Together, they discuss:Why asking the “allergen question” is only step oneHow a culture of allergen awareness can genuinely transform the customer experienceThe business case for embracing allergy-friendly practicesSpeakers:Patrick McNamara – Global Innovations and Quality Manager, Intertek Food ServicesLiljia Polo-Richards – Founder & Director, Allergy CompanionsDownload our complimentary e-book to learn what a food allergen is, how to test for allergens in food, and the UK and EU regulations for allergen labelling. Download here! Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.
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Exploring Biogenic Carbon in Lifecycle Assessments
In this episode, we’re diving into the world of biogenic carbon, what it is, why it matters, and how it’s treated in Life Cycle Assessments (LCAs).Join us as we untangle the science, standards, and sustainability implications of measuring carbon from renewable biological sources.Whether you're a sustainability pro or just carbon-curious, this one’s for you.Presenters:Catherine Beare, Regional Director - Business Assurance (UK & Iberia)Vijay Thakur, Senior Manager, Sustainability & LCA Lead, Intertek AssurisFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.
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Beyond Packaging: EPR’s Data Demands for Personal Care
Data is the new currency of compliance. In today’s episode, we’re diving into the data management strategies companies need to meet Extended Producer Responsibility (EPR) regulations, and what this means for the personal care industry. From navigating requirements across the U.S. to staying ahead of international mandates, we’ll share how we’ve been helping clients in personal care and consumer goods build the systems and processes to stay compliant and competitive. Tune in to learn how smart data management can turn regulatory challenges into business opportunities.Presenters:Thomas Savarese, Compliance Manager, Regulatory Market Access, Intertek AssurisAshli Span, Project Manager, Regulatory Market Access, Intertek AssurisFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.
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ISCC and C14 Testing: Ensuring Compliance in Co-Processed Fuels
Discover how ISCC certification and C¹⁴ testing work together to verify bio-based content in co-processed fuels. Our host Florencia Bahamonde and our expert Liam Mills explain what co-processing is, why radiocarbon testing is the gold standard, and how Intertek helps organizations meet EU sustainability requirements with confidence. Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.
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Let’s Talk VOCs: Ensuring Medical Device Safety with ISO 18562
What’s in the air your device is giving off? When it comes to medical devices, even invisible emissions like volatile organic compounds (VOCs) can pose very real risks. In this episode, we break down ISO 18562, the standard guiding the evaluation of gas pathway emissions in medical devices, and how it plays a vital role in protecting patient health. Whether you're developing ventilators, anesthesia systems, or breathing circuits, tune in to learn how to ensure compliance, minimize emissions, and safeguard users from the inside out.Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.
Über Intertek's Assurance in Action Podcast Network
Welcome to the Intertek Podcast Network, Assurance in Action, your hub for quality insights and information from our Intertek experts. Learn what our people are saying about important industry trends ranging from food safety standards to supplier management and everything in between! With new and recurring guests, we are poised to provide you the knowledge needed to enhance your business processes, operations, and safety.
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