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The SharePoint Helpdesk

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The SharePoint Helpdesk
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  • The SharePoint Helpdesk

    Agents and Your Organization - What's the Strategy?

    17.02.2026 | 28 Min.
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    I'm constantly thinking about the AI solution for the enterprise. Like what does that look like? I don't think I've found the answer yet, but I'm getting closer. 
    I see the power it brings for individuals, but how does that scale for the organization? Efficiently and safely? 
    Griffin Lickfeldt, my guest today, gives me a glimpse into how we can actually make this happen. Tune in to hear all about it! 
    #TheConnect 🤝
    Check out the Agentic Strategy Blueprint here. Use my code: SPHD30 for 30% off
    Here's my appearance on Power Talks (Griffin's show) on the Citizen Developer's channel. 
    The latest episode of the M365 Business Boost show.
  • The SharePoint Helpdesk

    Your High Level Guide to SharePoint (and MS Teams) Permissions

    10.02.2026 | 28 Min.
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    #TackleBox🥡
    SharePoint permissions are confusing. I don't expect the average user to understand how they work, but in this episode I take the time to explain it. 
    After you're done listening, you won't feel so confused anymore. Promise. 
    #Announcements📢
    Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube. I'll be starting a new one soon. I don't know what it'll be yet. 

    #TheConnect🔌
    I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!
  • The SharePoint Helpdesk

    KPIs in SharePoint - A No Brainer

    03.02.2026 | 29 Min.
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    #theTackleBox🥡
    Why aren't you tracking your KPIs in SharePoint? Did you even THINK you could use SharePoint to track your KPIs? I break down why this is something you might want to consider and the benefits. 
    #LinkedInLove❤️
    This week, I shouted out Drew Tattam for all the good Power Platform information she posts to LinkedIn (like this). Check out her YouTube channel. Here's the video I mentioned where she talks about the People column in Power Apps. 

    #ListenerFeedback👋
    Shout out to Mallow1-y6g for their comment on my Project Manager video on YouTube. "I just want to say that your content on SharePoint is amazing and valuable. Most importantly, your passion for it comes through on your vids. Thank you!"

    #Announcements📢
    Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube

    #TheConnect🔌
    I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!
  • The SharePoint Helpdesk

    Your Organization Needs a SharePoint Agency (that works like an MSP)

    27.01.2026 | 39 Min.
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    #theTackleBox🥡
    Do you understand the need for MSPs? 
    If the answer is yes, then you should understand the need for a SharePoint agency. An external team that handles ALL your SharePoint needs. 
    Tune into the episode to hear me make my case. 
    #LinkedInLove❤️
    This week, I shouted out Christopher Centofanti for his comment on my post about my top 5 CliftonStrengths results. He pointed out how 3 of our top 5 strengths overlap. This then prompted him to write a whole post about SharePoint folks and their CliftonStrengths. Check him out. He provides Power Platform and SharePoint support. 

    #ListenerFeedback👋
    Shout out to Michelle Mayer Ander for her comment on my Day 9 video in my "Did you know SharePoint could do that" series. She said I was making her look like a rockstar at work! 

    #Announcements📢
    Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube

    #TheConnect🔌
    I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!
  • The SharePoint Helpdesk

    Stop Running Critical Processes Out of Your Inbox

    21.01.2026 | 50 Min.
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    #TheTackleBox🥡
    Email is great for conversation. It’s terrible for managing processes that repeat, have deadlines, or require shared ownership. 
    I was a little annoyed by an RFP (Request for Proposal) I saw recently. It asked respondents to "please send all questions" to a specific person's email address! I had a whole different episode planned, but I was so fired up about this, I had to change course. 

    #LinkedInLove❤️
    This week, I shouted out Guy Timberlake for his comment on a post by Aubrey Gainfort about doing market research. Guy is a GovCon expert and he runs The ASBC. If you're in GovCon and need expert help, visit his site. Also, here's the episode of Aubrey's podcast (Breaking the Standard), that I was on (talking about SharePoint, of course). 

    #ListenerFeedback👋
    Shout out to TryVirgo08 for their comment on this video (Day 4 of Did you Know SharePoint could do that). Thanks for the love! Always appreciated. 

    #Announcements📢
    If you want to build a better task list than you would in Excel, check out my YouTube video, Microsoft SharePoint Task Management: Full Course

    #TheConnect🔌
    I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!  
    Here's my series, Did you know SharePoint could do that? - On TikTok and On YouTube
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Über The SharePoint Helpdesk
There is a TON of coverage out there about the technical aspects of SharePoint, but I want to talk strategy (with a side of tech). #sharepoint #m365 #office365 #teams #msteams
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