Car Dealer Podcast

‘I’d seriously consider packing in MOTs’: Garage owners demand test fee increase
Interest in Chinese cars reaches record level as half of buyers say they are ‘open’ to switch
‘Pay us and we’ll remove them’: Car dealers targeted by fake review blackmail scam
BMW insists German agency delay will not derail wider rollout as UK switch remains on track
Agency sales three years on: What car dealer accounts really tell us about the model

Weekly Briefing: Car dealers reveal what business is REALLY like this summer
Mergers and acquisitions market ‘as difficult as it has been in 10 years’ for UK car dealers
Omoda and Jaecoo strengthen warranties after experts criticise level of cover
Chinese carmaker Chery opens new UK R&D centre as part of ‘long-term’ growth plan
Government launches review of ZEV mandate as car dealers call for lighter targets
Listers Group profits fall 15% as agency switch hits £1.3bn turnover

Used car dealer left playing ‘detective’ after being wrongly named in customer complaint
Car dealers have their say: We want a US-style ‘lemon law’ to replace Consumer Rights Act
Meet the dealer boss who failed exams but went on to build used car giant
Car dealers could be BANNED from cleaning vehicles as water board applies for drought order
Motor trade manager makes incredible 411-yard hole-in-one that could be English record

Weekly Briefing: Now the Temu Range Rover has overtaken the real thing
JLR put aside £50m to fight bad publicity after fake report electric Jaguar was faulty
A welcome to AI Week from Car Dealer editor in chief James Baggott
Are all used car dealers quiet – or is it just you? We ask the experts what’s really happening out there

How are car dealers actually using AI in their businesses right now – and is it really saving them time and money?
In part two of our special AI Week podcast – The AI Revolution: Will it change the motor trade forever – James Baggott speaks to dealers who are already using artificial intelligence to buy cars, improve vehicle adverts, handle customer complaints and communicate with leads 24 hours a day.
Steven Douglas, owner of Really Easy Car Credit and co-founder of Dealerway, explains how he used Claude to build a tool that analyses auction catalogues, identifies the cars he is likely to buy, values them and recommends how much he should bid.
George Manning, director of Hilton Garage, reveals how AI is being used across its 1,000-car operation – from stock sourcing and advertising to checking vehicle adverts against Auto Trader best-practice guidance.
Michael Bell, chief executive of Available Car, discusses how the business uses Impel to communicate with customers around the clock and support its contact centre team.
Car Dealer editor-in-chief and @CleverCarCollection founder James Baggott also explains how he has used AI to help build and run his own used car dealership – and where the technology has caused problems as well as solving them.
This is part two of The AI Revolution: Will it change the motor trade forever?, our special podcast mini-series produced for Car Dealer AI Week.