The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool.
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43:08
ETS’s Amit Sevak makes the case for continuous assessment
The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?
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37:09
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37:09
Vanguard's skills strategy for tech transformation
Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy underpinning the effort.
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30:17
Shake Shack’s test kitchen: Developing a good jobs and automation combo
Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.
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39:36
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39:36
Upwork’s Hayden Brown on bridging volatility with contingency
"Freelance by choice" can sound like a rationalization—or putting on a brave face—but has the contract labor market improved for white-collar workers, as more, particularly younger professionals, opt in? A look at the benefits for both sides of the bargain and how AI changes the calculus.
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
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