My First Million: Harold Mann Talks Communication & Management Skills As An MSP Owner
In this episode of My First Million, Harold shares his journey of building a successful IT consulting firm in San Francisco, serving over 200 SMBs annually with a revenue of over $6 million.Harold discusses the challenges of maintaining client relationships, the importance of decentralizing operations, and the lessons learned from losing a major client that made up 40% of the company’s revenue. He also dives into creating a culture of curiosity rather than frustration when addressing escalations and how to build long-lasting client relationships by treating every client as a valuable asset, no matter their size.Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today! Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
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41:52
My First Million: How Jason Doubled His MSP Revenue In 2 Years
Jason Brooks, founder of Beanstalk Computing, shares how he went from coasting at $300K a year to breaking the $1 million mark by ditching his “lifestyle business” mindset. In this episode, he recounts the unexpected comment from a prospect that lit a fire under his marketing, what changed when he joined Technology Marketing Toolkit and how he transformed his business into one built for growth—not just survival.Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today! Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
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1:05:46
My First Million: Getting Unstuck & Taking Time Away To Work On Your Business
Stuart Bryan, CEO of I-M Technology, shares how he transformed his MSP by redefining his client base, overhauling his contracts and building a team around values—not just skills. He explains how walking away from bad-fit clients opened the door to more profitable, aligned partnerships and how implementing a culture-first hiring approach helped scale the business without losing its identity. Stuart also shares how building a client advisory board has helped him stay accountable, focused and forward-thinking as a leader.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
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17:23
My First Million: How Mario Zaki Grew His MSP To $3 Million Per Year
Mario Zaki, founder and CEO of Mazteck shares how he grew his MSP from a solo break-fix operation to a $3 million managed services business. He explains how a single campaign helped him convert clients to recurring revenue, how rapid implementation changed his approach to sales and service and why showing clients real invoice comparisons made the shift to MSP an easy sell. Mario also shares his plan to turn Mazteck into a family legacy for his kids and the mindset that’s kept him growing year after year. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
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17:07
My First Million: Learning To Delegate In Your MSP
Wayne Hunter, founder and CEO of AvTek Solutions, shares how he transitioned from break-fix to managed services, navigated the 2008 recession and built a fully remote workforce years before it became the norm. He explains how a single conversation with his team changed the way he ran his business, why learning to step back was the key to scaling and how refining his hiring process created a stronger, more efficient team. Wayne also breaks down the systems that keep his MSP running smoothly, the leadership lessons that reshaped his approach and how prioritizing relationships over transactions has fueled his success.Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
The MSP Success Podcast is the PREMIER podcast dedicated to helping the CEOs and owners of managed IT services businesses build strong, profitable, growth-oriented businesses. Visit www.mspsuccess.com for more!
Österreich