Work For Humans

• Human-Centered AI: Designing Ethical Systems for Trust and Human Agency | Emily Yang

  Emily Yang’s work sits at the intersection of AI ethics, governance, and human experience. She is an early advocate for bringing human-centered design and responsible innovation into the heart of enterprise AI, especially in HR and talent functions. For her, ethics is an activity — something we do, not just something we believe. In this episode, Dart and Emily talk about why AI feels both helpful and destabilizing, how bias and invisible harms emerge, and what it takes to preserve human agency as AI tools shape our work and lives.Emily Yang is the Head of Human-Centered AI and Innovation at Standard Chartered, where she leads efforts to embed ethics, governance, and design into enterprise AI. She is a global speaker and advisor on responsible AI and human-centered innovation.In this episode, Dart and Emily discuss:- How AI is changing the meaning of data consent- How training data bakes in human bias- Why checklists aren’t the same as ethics- Trust between people vs. trust in companies- How design preserves or erodes human agency- Why councils alone can’t govern AI responsibly- Emily’s personal struggle with AI’s big questions- How generative AI reshapes identity, craft, and trust- The rise of “AI stewards” in organizations- And other topics…Emily Yang is the Head of Human-Centered AI and Innovation at Standard Chartered. She works to bring ethics, governance, and human-centered design into AI, especially in HR and talent. Emily serves on the bank’s Responsible AI Council, Data Ethics Working Group, and GenAI Task Force. She has more than a decade of experience in UX, innovation consulting, corporate venture building, and big tech. Emily began her AI journey researching empathy and emotional intelligence in virtual agents. She is also an advisor to the Centre for Synchronous Leadership’s “Agents of Change” and a frequent global speaker on responsible AI.Resources Mentioned:Diaspora, by Greg Egan: https://www.amazon.com/Diaspora-Novel-Greg-Egan/dp/1597805424WFH Episode 11 with Don Norman: https://podcasts.apple.com/us/podcast/the-design-of-everyday-things-design-for-a/id1612743401?i=1000582265202Connect with Emily:LinkedIn: https://www.linkedin.com/in/emilyyangy/ Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

  --------  

  58:55

  --------

  58:55
• Hope Before Purpose: Creating a Work Culture Everyone Wants | Jennifer Moss

  When we think about fixing burnout, most conversations start with purpose, work design, or leadership. But according to Jennifer Moss, the real starting point is hope. And not vague optimism, but cognitive hope—a measurable skill that gives people the power to set goals, find ways to reach them, and keep moving forward, even in uncertain times. In this episode, Dart and Jennifer discuss the link between hope and purpose, the warning signs of hopelessness at work, and what leaders can do to build cultures where people thrive.Jennifer Moss is an award-winning journalist and author of The Burnout Epidemic and Why Are We Here? She’s a leading expert on workplace well-being who has advised Fortune 500 companies, governments, and the UN.In this episode, Dart and Jennifer discuss:- Why hope comes before purpose- How hopelessness shows up in workplaces today- How micromanagement kills hope- The “language of permanence” as a red flag- Moving from empathy to compassion in leadership- What organizations can do to steward hope at scale- How community and belonging fuel hope at work- Why self-care alone won’t fix burnout or despair- Practical ways leaders can build pathways and agency- And other topics…Jennifer Moss is an award-winning journalist, international speaker, and workplace culture strategist recognized globally as a leading voice on burnout and well-being. She is the author of Unlocking Happiness at Work, The Burnout Epidemic and Why Are We Here? A former member of the Global Happiness Council and co-founder of the Work Better Institute, Jennifer has advised governments, the UN, and dozens of Fortune 500 companies on building cultures where people can thrive. Her work has earned honors including Canadian Innovator of the Year, International Female Entrepreneur of the Year, and a Public Service Award from the Office of President Obama.Resources Mentioned:Why Are We Here?: Creating a Work Culture Everyone Wants, by Jennifer Moss: https://www.amazon.com/Why-Are-We-Here-Creating-ebook/dp/B0CT6NB5Q3 The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It, by Jennifer Moss: https://www.amazon.com/Burnout-Epidemic-Rise-Chronic-Stress/dp/1647820367 Connect with Jennifer:Website: https://www.jennifer-moss.comLinkedIn: https://www.linkedin.com/in/jenleighmoss Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

  --------  

  1:08:22

  --------

  1:08:22
• The Magic of Code: Wonder, the Experience, and Future of Programming | Sam Arbesman

  Sam Arbesman writes deep, beautiful books about the boundary between technology, knowledge, and wonder. His most recent book, The Magic of Code, is another profound exploration—this time into the wonders revealed by code. Sam describes code as “a universal force—swirling through disciplines, absorbing ideas, and connecting worlds.” In this episode, Dart and Sam talk about the experience of coding: what makes it great, when it feels arduous or magical, and how AI could change the experience.Sam Arbesman is a complexity scientist trained in computational biology and applied mathematics. He is the author of The Magic of Code, Overcomplicated, and The Half-Life of Facts. Sam is currently Scientist in Residence advising on emerging trends at Lux Capital—a venture firm investing at the outermost edges of what’s possible.In this episode, Dart and Sam discuss:- The experience of writing software—and how to improve it- How Sam first discovered the magic of code- When code feels magical and why- How simple tools spark creativity- Two ways to see computing: utilitarian vs. wondering- The joy of coding just for yourself- What simulations teach us about reality- How coding reframes how we see the world- The hidden connections and limits of debugging- How AI could reshape coding and create leaner teams- Why the history of computing matters- And more…Sam Arbesman is Scientist in Residence at Lux Capital, where he advises on emerging trends at the edges of science and innovation. Previously he was a Senior Scholar at the Ewing Marion Kauffman Foundation and a Research Fellow at Harvard. His work has appeared in The New York Times, The Atlantic, Wired, Wall Street Journal, and Harvard Business Review. He holds a PhD in computational biology, and is the author of The Magic of Code, Overcomplicated, and The Half‑Life of Facts.Resources Mentioned:The Magic of Code: How Digital Language Created and Connects Our World―and Shapes Our Future, by Sam Arbesman: https://www.amazon.com/Magic-Code-Language-Connects-World_and/dp/1541704487/Connect with Sam:LinkedIn: https://www.linkedin.com/in/arbesman/ Website: https://arbesman.net/ Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

  --------  

  1:10:02

  --------

  1:10:02
• Work Should Be Fun, Not Just Productive | Bree Groff

  Bree Groff’s new book, Today Was Fun, pushes the reset button on expectations about work. There is no reason work can’t be fun. About half of the things that make it un-fun are self-inflicted—we can just stop doing them. Take off the serious-people costume. Stop all performative work. Take a nap that is for you, not just to recharge for more work. Stop suppressing emotions. Have fun with work friends, and keep work in its place—a good part of life, but not your whole life.Bree Groff is a former partner at SYPartners and a transformation expert who helps organizations lead through change. With a background in systems thinking and behavioral science, she works at the intersection of strategy, leadership, and culture.In this episode, Bree and Dart discuss:- Why most transformation efforts fail- The role of rituals in driving behavior change- What leaders often get wrong about resistance- Why relationships matter more than strategy- How to build “cozy teams” and why that matters- Designing systems that reinforce cultural shifts- The emotional and ethical case for fun at work- Why professionalism often kills creativity- How to know if it’s time to leave your job- What it means to “shoot straight with love”- What Bree means by putting “laughing” on your KPIs- And other topics…Bree Groff is a transformation expert who helps leaders and organizations navigate complex change. A partner at SYPartners, she works at the intersection of strategy, culture, and human behavior, bringing together systems thinking, design, and behavioral science to shape workplaces that actually work for people. She’s also the author of Today Was Fun, a book that rethinks our relationship with work and makes the case for putting joy and humanity at the center of it. Bree is a frequent speaker on the future of work and teaches graduate courses on innovation and organizational change at Northwestern University.Resources Mentioned:Today Was Fun: A Book About Work (Seriously), by Bree Groff: https://www.amazon.com/Today-Was-Fun-About-Seriously/dp/1774585596 Connect with Bree:LinkedIn: https://www.linkedin.com/in/bree-groff/ Website: https://www.breegroff.com/home Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

  --------  

  1:07:19

  --------

  1:07:19
• The System Is the Problem: Rethinking Business at the Systems Level | Sandra Waddock

  Sandra Waddock has spent decades exploring the systems beneath the systems, asking questions about purpose, story, and the deeper operating logic of business. Sandra argues that the current model focused on growth, control, and short-term profit is no longer serving people or the planet. Instead of fixing surface-level symptoms, she invites us to reimagine the foundational assumptions business is built on. In this episode, Dart and Sandra talk about the myths that drive our current system, the limits of control, and the power of new narratives. They explore leadership as sensemaking, how small actions can shift big systems, and what it means to build organizations that support life, not just profit.Sandra Waddock is a professor at Boston College and a leading voice on systems change, corporate responsibility, and sustainable business. She’s the author of Catalyzing Transformation and has earned multiple lifetime achievement awards for her work.In this episode, Dart and Sandra discuss:- Why business needs a new operating system- The myths that hold outdated systems in place- How to shift from control to connection- Leadership as sense-making- Why small wins matter more than we think- The role of moral imagination in business- Designing for flourishing, not just growth- And more…Sandra Waddock is the Galligan Chair of Strategy, Carroll School Scholar of Corporate Responsibility, and Professor of Management at Boston College’s Carroll School of Management. A globally recognized expert in systems transformation, corporate responsibility, and sustainable enterprise, her work brings together systems thinking, narrative change, and human development to explore new models for business. She has received multiple lifetime achievement awards, including honors from the Principles for Responsible Management Education (PRME), Humboldt University, and the Humanistic Management Network. Sandra’s latest book, Catalyzing Transformation, offers a practical framework for driving large-scale systems change. Resources Mentioned:Sandra’s Book, Catalyzing Transformation: Making System Change Happen: https://www.amazon.com/Catalyzing-Transformation-Making-System-Change/dp/1637425082Connect with Sandra:LinkedIn: https://www.linkedin.com/in/sandra-waddock/Profile: https://www.bc.edu/bc-web/schools/carroll-school/faculty-research/faculty-directory/sandra-waddock.html Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

  --------  

  1:03:18

  --------

  1:03:18

Weitere Wirtschaft Podcasts

Trending Wirtschaft Podcasts

Über Work For Humans