The Digital Executive

• Josh Hicks on Building Resilient Retail Tech and the Journey from Developer to Customer Success Leader | Ep 1073

  In this episode of The Digital Executive podcast, Josh Hicks, Senior Technical Sales Engineer at JumpMind, shares his decade-long journey shaping the company’s evolution from its startup roots to a retail tech powerhouse. Hicks dives into the development of JumpMind’s mobile point of sale platform, used by brands like American Eagle Outfitters and Petco, and explains how his transition from coding to customer-facing roles helped him better understand what clients truly need in scalable, data-driven retail solutions.With deep insights into data architecture, cloud-native tools, and the growing role of AI in retail, Hicks discusses how JumpMind stays ahead of evolving customer expectations. From building resilient platforms to cultivating a culture of excellence, this episode offers valuable lessons for tech professionals and retail leaders alike.Subscribe to the Digital Executive Newsletter for curated strategies, expert perspectives, and industry trends.  Sign up now here. 

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• Dr. Robert P. Murphy on Tokenizing Life Insurance, Austrian Economics, and Building Trust Through Blockchain | Ep 1072

  In this episode of The Digital Executive podcast, host Brian Thomas sits down with Dr. Robert P. Murphy, co-founder and chief economist at Infineo, to explore how Austrian economics is shaping a new era of financial products. Dr. Murphy discusses how Infineo is bringing life insurance to the blockchain with innovative tools like Life Notes, and why decentralized finance (DeFi) offers a natural evolution for traditionally conservative asset classes.Dr. Murphy also reflects on the growing mistrust in financial institutions and how transparency, philosophy, and AI-driven platforms like Infineo are restoring public confidence. From tokenizing $500 million in life insurance to building an “operating system” for alternative assets, this conversation offers deep insight into the future of finance.Empower your decisions with elite insights – Subscribe to the Digital Executive newsletter today for handpicked strategies, leadership perspectives, and market trends sent directly to you. Sign up today!

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• From Backpack to Boardroom: Peter Murphy Lewis on Marketing Clarity and Building A-Players | Ep 1071

  In this episode of The Digital Executive podcast, Peter Murphy Lewis, founder of Strategicpete.com and a fractional Chief Marketing Officer, shares his unique entrepreneurial journey. Lewis recounts how he built and successfully sold a nationally recognized tourism company, gaining invaluable lessons in leadership, brand building, and growth hacking along the way. Now, through Strategicpete.com, he helps CEOs untangle overwhelming marketing data and transform it into clear, actionable growth strategies, emphasizing the crucial need for a "map" and alignment on success metrics before launching campaigns.Lewis also discusses a key insight from his upcoming book, "Interns To A-Players," highlighting the mind shift companies need to make: stop hiring for experience and start hiring for trajectory. He advocates for building talent within robust systems and culture rather than constantly chasing "unicorns." Reflecting on his diverse career, from leading tourism shows in Latin America to advising US banks, Lewis offers aspiring entrepreneurs advice centered on solving problems worth solving, finding purpose in the mission, and collaborating with like-minded, creative individuals. Tune in to hear Peter Murphy Lewis's practical wisdom on marketing, team building, and carving a meaningful career.Like to be a future guest on the show? Apply Here 

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• Beyond the Code: Michel Langlois on Human-Centric Leadership and the Future of Tech | Ep 1070

  In this episode of The Digital Executive podcast, Michel Langlois, former CTO and Senior Vice President at Calix Networks, shares insights from his 30-plus year career in the networking and software industry. Langlois discusses how his leadership style evolved across significant transformations at companies like Cisco, Juniper Networks, and Calix Networks, emphasizing the importance of building trust and fostering collaboration in diverse corporate cultures.Langlois also delves into his new book, "Beyond the Code: Unveiling the Human Factor in Technology Leadership Innovation," explaining his motivation for writing it and the key message he hopes readers take away about human-centric leadership in a technology-driven world. He highlights how innovations like the Software Defined Access (SDA) architecture and cloud-based analytics at Calix Networks enabled them to compete effectively with larger industry players. Tune in to hear Michel Langlois's vision for the future of the networking and software industry and how leaders should prepare for emerging technologies and trends.If you liked what you heard today, please leave us a review. Apple or Spotify.

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• Revolutionizing Retail: Dallas Counts on Supplier Compliance and AI in Operations | Ep 1069

  In this episode of The Digital Executive podcast, Dallas Counts, Chief Operations Officer at Vendormint, discusses his extensive background in retail operations, merchandising, and supply chain management. With nearly a decade at Walmart and Sam's Club, Counts shares how his experiences prepared him to champion Vendormint's mission to revolutionize supplier compliance, operations, and deductions management. He highlights the invaluable lessons learned about understanding retail culture, data-driven decisions, and the relentless pursuit of operational excellence, all stemming from the foundational principles of Sam Walton.Counts also delves into the significant inefficiencies within current supplier compliance and deduction management processes, which Vendormint is actively addressing through its centralized intelligence hub and automated document collection. He explains how Vendormint leverages data and automation to help suppliers recover lost revenue and optimize their operations, emphasizing the importance of proactively identifying and fixing upstream challenges. Finally, Counts discusses key emerging retail trends, including omnichannel retailing, evolving economic pressures, and the transformative power of AI and automation, outlining how Vendormint is strategically positioning itself for the future. Tune in to learn how Dallas Counts and Vendormint are shaping the future of supplier-retailer relationships.Join thousands of curious minds and never miss a beat – Subscribe to our Newsletter for exclusive insights, episode highlights, and expert takeaways delivered straight to your inbox.

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