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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
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  • 568: The one thing every consulting case study must produce (Strategy Skills classics)
    For this episode, let's revisit a Strategy Skills classic where we discuss one important thing every consulting case study must produce.   Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
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  • 567: From Refugee to U.S. Marine pilot to NASDAQ-listed biotech CEO | Leadership & Fundraising Lessons (with Quang Pham)
    Quang Pham went from being a 10-year-old refugee airlifted out of Vietnam to becoming a Marine pilot, and the CEO of a NASDAQ-listed biotech company. In this conversation, he shares the exact lessons that guided each transition.   Key insight: On decision-making: “As a young officer, we were taught to make decisions… there’s not enough time to consult with everybody. You gotta make a decision to keep moving and then adjust along the way.” This became his foundational leadership principle across sectors. On capital discipline: “In the private sector and entrepreneurial world, resources are scarce… you have to treat it with the utmost respect and spend it wisely.” Military spending habits do not translate to startups. On performance and promotion: “You work hard, but you have to produce results.” Early in his corporate career, he assumed promotions would come automatically. They did not. On defining success: “You have to follow and pursue what makes you happy. Not what your family or your culture or society wants.” As a Vietnamese refugee, choosing the military was going against all cultural expectations. On raising capital without pedigree: “I lacked the skills to present to venture capitalists… so I spent a lot of time at Toastmasters picking up new speaking skills.” Within 90 days of leaving his corporate job, he secured venture funding as a first-time CEO. On pitch strategy: “You have to get to the key points… in the first seven or ten minutes, if not sooner.” Investors have limited attention. He focused his pitch on buyer, payment frequency, and execution, not theoretical market size. On cold outreach: “It was just three sentences. Who I was, what my company did, something about our common [background].” This approach led to two successful VC rounds. On leadership transitions: “I knew that I had the skills and the backing and that the baton had to be passed… the company flourished and I was then just a shareholder.” Founders must be willing to step aside to scale. On AI and decision-making: “There is somebody making decisions for AI, the decision to use AI, the decision to pay for AI… at the end of the day, we still need entrepreneurs and leaders.” This episode offers practical reflections for those navigating leadership transitions, capital formation, and decision-making in complex, resource-constrained settings.   Get Quang’s new book here: https://quangxpham.com/   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
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  • 566: Silicon Valley’s CEO Whisperer on Why Most Startup Founders Fail (with Rich Hagberg)
    Rich Hagberg, often referred to as “Silicon Valley’s CEO Whisperer, psychologist and co-author of Founders Keepers, has advised over 1,000 executives and founders. In this conversation, he outlines why most startup leaders fail, and what the data reveals about those who succeed. Some key insights include: “Founders, overwhelmingly, are visionary evangelists… but they’re not particularly good at execution.” Hagberg’s research shows that unsuccessful founders often score low on execution and relationship-building. They resist structure, delay key hires, and react impulsively under stress. “You can change your behavior to some degree, but it’s very hard to change your fundamental personality.” Hagberg encourages founders to identify three to four behaviors they can realistically improve, such as delegation, feedback seeking, and stress management. “You need to go from being a doer to a facilitator of doing.” Scalable leadership requires building teams that complement the founder’s own gaps and letting go of tasks that dilute impact. “Startups are almost a Darwinian survival of the fittest… the unsuccessful ones are more impulsive and reactive.” Stress and poor self-regulation directly impact team trust and decision quality. Founders who succeed tend to manage energy deliberately and maintain self-awareness. “If we had to zero in on one thing that is the biggest differentiator, it’s adaptability. You never have permanent product-market fit.” Hagberg shares why openness to feedback and reflection is often more predictive of long-term success than IQ or charisma. “I realized I was creating a culture that reflected my strengths and weaknesses. If I was going to make the company better, I had to grow as a leader.” This conversation is for founders, investors, and operators who want to understand the behavioral patterns that quietly shape success or failure in startups. It delivers clear, evidence-based insights into what it takes to lead effectively as complexity scales.   Get Rich’s new book here: https://shorturl.at/YsQcl Founders, Keepers: Why Founders Are Built to Fail, and What it Takes to Succeed   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
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  • 565: Founder and CEO of GK Training on Communicating Effectively to Live a Better Life
    Michael Chad Hoeppner, CEO of GK Training and adjunct professor at Columbia Business School, brings a deeply practical lens to one of the most undervalued professional skills: spoken communication. With roots in professional acting and over two decades coaching executives, Hoeppner challenges conventional wisdom, arguing that most communication advice is either vague (“slow down”) or abstract (“just be confident”), and fails to address the real issue: communication is physical.   In this episode, he shares specific, kinesthetic methods that help clients speak more clearly under pressure. From using Lego blocks to build well-structured thoughts, to timing answers with a wiffle ball in political debate prep, Hoeppner demonstrates that improving communication is not about talent, it’s about training behavior.   “Speaking is movement. We put air into action—that’s what talking is. And you can learn to do it a lot, lot better.”   Key Insights: Delivery is Undervalued, but Often Drives Perception “Most coaching hyper-focuses on content and completely neglects delivery,” Hoeppner explains. Yet “delivery really, really determines much of the impression your audience makes about you.” Rambling, Fillers, and Anxiety Are Physical, Not Mental, Problems He critiques typical advice like “don’t say um” as “thought suppression” and instead teaches clients to physically anchor themselves. One client stopped chronic blushing mid-session by simply learning to ground her feet. Tools Like Lego Blocks Make Structure Tangible “Pick up a Lego block, say your first idea, and put it down in silence. That pause gives your brain time to think,” Hoeppner shares. These physical anchors help clients avoid word salad and clarify complex thinking. Founders with Growth Mindsets Improve Fast “They’re not held back by ego. They care deeply, they want to improve now, and that means they practice,” he says. In contrast, those with fixed mindsets (“I’m just a bad speaker”) often plateau. AI Will Make Delivery the Strategic Differentiator As language models democratize content, he argues, “delivery, how you say it, will matter more than ever.”   The episode closes with a powerful call to reframe communication not as a soft skill, but a trainable, high-leverage behavior, one that can transform not just boardrooms and keynotes, but daily leadership and presence.   Get Michael’s new book here: https://dontsayum.com/ Learn more about Michael here: https://gktraining.com/michael-chad-hoeppner/   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
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  • 564: Yale’s James Kimmel Jr. on the Science of Revenge
    James Kimmel, Jr., lawyer, Yale psychiatry lecturer, and author of The Science of Revenge, joins us in the Strategy Skills podcast to explore the neuroscience and behavioral dynamics of revenge. Drawing on law, psychiatry, and over two decades of research, Kimmel offers a sobering view: revenge is not a form of justice, it’s a “pleasure-seeking behavior” that operates like an addiction, fueled by unresolved pain.   He opens the conversation with a deeply personal story: as a teenager, after years of bullying, he chased down his aggressors with a loaded revolver. In a pivotal moment, he recalls, “The cost of getting the revenge I wanted was far more than I was willing to pay.” That flash of insight redirected his life and seeded a lifelong investigation into how grievance, retribution, and healing operate in the human mind.   Key insights from the discussion include: Revenge Mimics Addiction in the Brain Kimmel explains that “your brain on revenge looks like your brain on drugs.” The cycle begins when a grievance activates the brain’s pain network, followed by a surge of dopamine in the reward system. Over time, the craving for retaliation can become compulsive, forming habits akin to substance abuse. Grievance Retention Impairs Judgment Unchecked rumination can degrade executive function. “If that prefrontal cortex does not stop you,” Kimmel warns, “and you really crave it… it doesn’t matter how many laws there are.” This impaired self-control is what allows otherwise rational individuals to commit extreme acts of violence. Social Exclusion Can Be a Form of Revenge “If you’re ending a relationship not for present harm, but to punish someone for a past wrong, that’s retaliation,” he explains. Even subtle acts like ghosting or ostracism can activate the same pain circuitry in the brain as physical harm. Forgiveness Interrupts the Revenge Cycle Neuroscience shows that imagining forgiveness “shuts down the brain’s pain network, silences addiction circuits, and reactivates executive control.” Kimmel calls forgiveness a “human superpower… It doesn’t just cover up the pain like revenge does, it takes the pain away altogether.” Revenge Can Be Prevented, Like a Heart Attack Kimmel proposes a new public health framework: treat revenge attacks like cardiac events. “There are warning signs,” he says, grievance fixation, revenge fantasies, acquiring weapons, and they demand the same level of emergency attention. Legal Systems Often Deliver Revenge, Not Justice Kimmel reflects on his time as a litigator: “Lawyers get paid to sell revenge under the brand name ‘justice.’” He urges professionals to be aware of how sanctioned systems can enable and normalize compulsive retribution.   For leaders in high-stakes environments, the message is clear: understanding the mechanics of grievance and retaliation isn’t just psychological, it’s strategic. Kimmel’s work offers actionable frameworks to recognize revenge-seeking before it becomes destructive, and calls for a deeper integration of neuroscience into how we define justice, manage risk, and lead with compassion.   Get The Science of Revenge here: https://www.jameskimmeljr.com/   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
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