#39 | 5 things i wish i knew before join the premium market
Stepping into the premium market can feel intimidating.You imagine clients with huge budgets, impossible expectations, and a lifestyle far away from yours. You wonder if you really belong there.The truth is that most of what we believe about premium clients is wrong.In this episode, I share the five things I wish I had known before working with high-level clients. Lessons that would have saved me years of stress, self-doubt, and overdelivering.Here’s what you’ll learn:Why money is always about proportion, not careless spendingWhy a big budget doesn’t always mean crazy expectationsWhy client experience matters even more than the deliverableWhy you must meet clients as equals, not fansWhy projecting your own money story onto them will only hold you backIf you are ready to shift your mindset and step into this world with confidence and clarity, this conversation is for you.And remember: these shifts are so much easier when you are not doing them alone. That is why we created the C-Suite Private Club: a space where ambitious entrepreneurs support each other, share openly, and normalize these conversations.Join us here: https://www.maddychristina.com.cocospark-csuiteclub
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#38 Why Premium Clients Don’t Care About Your Budget
How do you deliver a high-end experience… without overspending or overcomplicating everything? In this episode, Maddy breaks down the real markers of premium perception, subtle precision, emotional touchpoints, and intentional design. You’ll learn why extravagance isn’t what impresses your clients, and how simplicity, when mastered, becomes magnetic. Maddy also shares a personal shift she made in her own client gifting strategy that changed everything about how she’s perceived. If you're ready to elevate your client journey with elegance and clarity, this episode is for you!Explore the CocoSpark Method: www.maddychristina.com/cocospark-methodDiscover the boutique: www.maddychristina.com/cocospark-boutiqueJoin the newsletter: www.maddychristina.com/cocospark-newsletter
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#37 | Filter clients to save time!
Not every lead is your client. And that's a good thing.In this episode, we’re unpacking one of the most overlooked shifts in high-level business: the power of pre-qualifying. If you've ever felt drained by endless DMs, ghost leads, or clients who were never aligned in the first place, this one’s for you.We talk about how filtering is not about saying no. It’s about saying yes to the right people. You’ll learn how the way you structure your process can elevate your perceived value, protect your energy, and attract clients who are already aligned before they even reach out.Because high-end doesn’t start at the price. It starts at the first interaction.If you want to enter the C-Suite Private Club: www.maddychristina.com/cocospark-csuiteclubOr subscribe to the newsletter here: www.maddychristina.com/cocospark-newletter
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#36 | The secrets for being talked in the right room
What really drives word of mouth in a premium brand?In this episode, Maddy shares how curated experiences, not chance, are the secret to being talked about in the right rooms.Whether you’re building a product based business, designing an elevated client journey, or refining your brand presence, this episode will show you how to spark intentional, authentic buzz without asking for it.Let’s make your brand unforgettable and unmissable.Join the C-Suite Club: www.maddychristina.com/cocospark-csuiteclub-lpSubscribe to the Newsletter: www.maddychristina.com/cocospark-newsletter#CocoSpark #WordOfMouthMarketing #PremiumBranding #HighEndBusiness #BrandPerception #ClientExperience #EmotionalBranding #BusinessWithIntention #LuxuryConsultant #EntrepreneurTips #CuratedExperience #BrandBuzz #BrandGrowth
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#35 | Something I wish I had understood earlier about mistakes
We all make mistakes. But not all of us know how to handle them.In today’s episode of Upgrade to Luxury, we’re diving deep into one of the most underestimated pillars of premium positioning: your ability to recover from a mistake. Whether it’s a delay, a miscommunication, or something bigger, what matters most is not the error itself but the way you respond to it.We explore the different types of mistakes, how clients react depending on the relationship you’ve built with them, and how to prepare your business so that no slip ever defines your brand. You’ll also hear how to turn a negative moment into a loyalty-building opportunity and why emotional intelligence is your biggest asset in moments of tension.This episode is a must-listen if you’re building a high-level client experience and want to be ready for anything.We go even deeper into this inside the CocoSpark Methodwww.maddychristina.com/cocospark-methodShop our curated tools and resources herewww.maddychristina.com/cocospark-boutiqueSubscribe to the CocoSpark newsletterwww.maddychristina.com/cocospark-newsletter